How we helped
- Transition to a new digital learning platform
- Quality training with simplified compliance reporting
- Best in class customer care and attention to detail
The journey
Top Class Healthcare, a respected nursing agency nestled in the heart of Northern Ireland, found their previous e-learning solution falling short of expectations. The quest for a superior alternative led them to Florence Academy. With around 130 users, the need for a platform that offered not only high-quality courses, but also an efficient way to manage training, certificates and compliance, was paramount.
Top Class wanted a platform capable of handling the intricate needs of their expansive team. Mariana, the Recruitment Administrator at Top Class, shared her insights into why Florence Academy became their choice.
Enter Florence:
The driving force behind their decision was Florence Academy’s ability to offer specialised knowledge and manage the logistical challenge of tracking training and certification for Top Class Healthcare’s diverse team. The ability to maintain everything, from training dates to certifications in one place, was a game-changer.
Florence Academy’s reputation, coupled with its comprehensive features, set it apart. With intuitive design, inclusive of a traffic light system and email notifications, simplified compliance and reporting, are features their previous providers could not offer. Role assignment became a breeze with Florence Academy, allowing for automatic module assignments based on roles without the hassle of manual input.
Feedback from the Top Class team highlighted the platform’s in-depth and comprehensive content, which was both informative and engaging. The responsiveness and support provided by the Florence team was unparalleled, earning high praise for customer service.
“Choosing Florence Academy was a breath of fresh air. It’s not just the platform’s simplicity and comprehensive features that impressed us; it’s the people behind it.”
Mariana, Recruitment Administrator