World-class
Why choose Florence Academy?
Fast and flexible
With complete control over your staff’s learning, you can add custom courses and assign training in a click.
Full oversight of staff training
Keep track of compliance, generate reports and get meaningful insights, all in one place.
Save time and train smarter
Improve your efficiency with automatic email notifications and a training matrix.
Industry-backed eLearning for social care
100+ courses for social care
Create a comprehensive, high-quality training program for your team. Help them keep certificates up-to-date whilst boosting their careers with valuable skills and knowledge. Simply pick your favourite courses, and then add and assign them in seconds.
How it works
Track compliance easily
See your team’s compliance status in real time, thanks to our handy colour-coded training matrix. Just import your current records to get started, and shift views to review team statuses across multiple locations. You can even export everything to Excel in one click, if needed.
Complete the Care Certificate fast
Maximise your staff’s time and cover all 15 Care Certificate standards online. Bite-size courses, automatically-scored tests, online workbooks and email reminders help learners stay on track and finish fast.
Include your own training
Make your own internal training courses available via Florence Academy, alongside the mandatory and specialist courses already included on our platform. That means all the training your staff needs can be accessed, completed and managed from the same platform.
Download course certificates in one click
Need to keep your printed records up to date? Easy. Download all new course certificates per week with the click of a button. From here, you can save and store as required – it’s simple to generate proof of training.
Track training, wherever you are
You can track all training via Academy, not just the courses already loaded into the platform.
Manage documents with ease
Assign documents to your staff, see when they’ve been viewed and create reports. Plus you can make sure your staff are staying up-to-date with your organisation’s policies and procedures using our ‘Documents’ feature.
Match with skilled professionals
Using the ‘Match’ feature, you can post jobs and get matched to qualified professionals working in care. Fully vetted, suitably qualified – it’s peace of mind in a matter of clicks.
Explore popular courses
Testimonials for our health and social care staff training
Florence Academy is user friendly and we find it easy to manage – plus new features, some of which are designed specifically for us, come out all the time. Our learners find the content easy to digest, so they stay compliant. Best of all, we always get fantastic customer support. ”
Sarah Close - Regional Trainer, Beaumont Care Homes
The platform is straightforward and the training matrix is amazing, making it easy to keep everything on track.We’ve found the staff at Florence kind and helpful, too – they’re just the best. We couldn’t be happier with Florence Academy. ”
Mariana Bessa - Home Administrator, Top Class Healthcare
The system, service and customer support at Florence Academy has been second to none! Thank you to Demi, Esther and Megan who are always on hand to help us out – this has been the best move we've made. ”
Natasha Hunter - C4 Care
Talk to us
Train your staff and replace expensive face-to-face training. Talk to a member of our team today.
Are you a care professional or nurse looking for training? Log in here.
Got questions?
We’ve got answers
Got a question? See if we’ve answered it here. It’s usually the fastest way to get the info you need.
What is Florence Academy?
Florence Academy is custom learning and development software built for health and social care organisations.
We work with 100s of businesses across the UK to help them take control, spend less time managing their staff training and meet all of their regulatory training requirements.
What can I use the platform for?
Our platform allows you to track your staff learning and development, assign new courses, send automated reminders, and download certificates.
We currently have 100+ CPD approved courses available (including the Care Certificate) and are always creating new interesting content for our learners.
Who is Florence Academy suitable for?
Florence Academy has been built for the social care sector, primarily for small and medium sized providers and home care providers.
If you are running a care home, a support service or a domiciliary care business then Florence Academy has been designed for you.
Will I be locked into any contracts?
Standard Florence Academy contracts are 12 months. You will have a dedicated account manager to choose the best pricing plan for your business. Get in touch to hear more.
How can my staff access their training?
Once you’ve added your staff to your account they will be alerted by email with a link to sign up. From this point they are free to access their account at any time, from any device.
Can we download and print our certificates?
We understand you might need to print off your staff’s certificates from time to time. So we’ve added a button to make this easy for you to do if you need to.
What reporting do you have?
You will receive weekly reports showing useful stats and information personalised for your organisation.
We would love to hear from you about what specifically you like to see in reports to make sure we build that in for you.
Who do I contact if I have a problem?
Our team is available 24/7 via our online chat or by email.
How easy is it to get set up?
With Florence, you can be up and running in minutes. Book a demo to get started.
What is your data security policy?
We take your data seriously here at Florence. We are Cyber Essentials certified and are on a number of public sector frameworks that involve a data security audit.
Can multiple users log in from my organisation?
Yes, you can add as many users as you need.
How easy is it to get set up?
With Florence Academy, you can be up and running in minutes. The current record for a small care home group (with 42 staff) to build out their training from scratch is 16 minutes. If you beat it let us know and we will send you some chocolates. Yes, really. 🤝
What is your data security policy?
We take your data seriously here at Florence. We are Cyber Essentials certified and are on a number of public sector frameworks that involve a data security audit. If you have any specific questions regarding our data security, please contact our Data Protection Officer, Tom Wilshere, at tom.wilshere@florence.co.uk.
Got more questions?
Head over to our help centre where you can find more information on registering to Florence, shifts and payments and much more.