The stress-free
way to fill shifts

Fill shifts with your own staff or our 100,000+ trusted healthcare professionals. From nurses to support workers, you can rest easy, knowing we’ve checked qualifications and made sure they’re compliant.

Why Florence?

We’re more than an agency. Fast, fair and cost effective, with real humans on hand to check every detail along the way. Covering everything from care homes to private hospitals to NHS trusts, here’s just some of the ways we could simplify your work life:

Be in control

Get the tools you need to manage your rota and workforce. With our handy app, you can post, fill and monitor shifts on the go. When you spot a profile you like, go ahead and hire them with confidence, knowing we’ve already verified their credentials.

Plus with no subscription and totally transparent fees, everything is on your terms. Just as it should be.

Save time

One app, countless ways to simplify your schedule. You can post shifts, accept applications and approve timesheets, all at the click of a button. Plus you can see rotas, manage reporting and auto-fill shifts with your own staff, all in one place.

Save money

Give your own team priority access to available shifts, saving you the need (and cost) of having to hire agency staff. You can set your own rates and see professionals’ fees upfront, so you’ll never pay more than you need to. Plus there are no hidden fees or locked in contracts.

Only the best

From first aid to frailty, you can hire 100% compliant professionals with specialist skills and experience through Florence. To ensure quality, we use cutting-edge technology to verify each applicant’s qualifications. To be doubly sure, our team checks everything too (and are always available for a chat, if you ever need them). Found a professional you like? Add them to your ‘Favourites’ and invite them back.

See how many Florence staff are nearby

Put your healthcare organisation’s postcode in below to see how many Florence nurses, carers and support workers are ready to cover your shifts nearby.

Enter your postcode

Which care settings do we cover?

We provide temporary staff for a wide range of care settings, including:

care homes
Nursing homes
Supported living environments
care services
Private hospitals
NHS hospitals
Complex care live in and live out services
Mental health services


See what people from organisations like yours think of Florence

Video: Fill shifts with Florence

100% of shifts filled, zero hassle. Here’s how Florence fills shifts with your choice of staff, instantly and easily.

Got questions?

We’ve got answers

What is Florence?

Florence is a staffing app for NHS and health and social care organisations. We work with 1000s of businesses across the UK to help them take control, save money and spend less time organising their staff. Our app allows you to manage your schedule, fill any shift gaps quickly and track all of your staff costs.

Who is Florence for?

Florence is for NHS and social care providers looking to fill shifts with trusted nurses, care assistants and support workers.

Florence is used by a range of care settings including care homes, nursing homes, supported living homes, NHS and private hospitals, domiciliary care services, complex care services and mental health services.

Do you interview your care professionals?

Yes we interview every professional who joins Florence and perform rigorous background checks covering relevant training and qualifications, right-to-work and criminal history.

How easy is it to get set up?

With Florence, you can be up and running in minutes. Book a demo to get started.

Am I locked into a contract?

Florence is a pay as you go service, you only pay when you fill shifts with us.

My staff aren’t tech-savvy… Is Florence easy to use?

91% of our users find it super easy to use and we are always at hand if you need a refresher training session for you and your teams.

Who decides the rates for care professionals?

You set your own rates but must comply with the minimum wage rate.

Do you have an app?

Yes. You can post shifts, review applicants and approve timesheets at anytime from anywhere.

Can the same professional come back to my organisation?

Absolutely. At Florence we encourage continuity of care as much as possible and have a favourites feature so you can invite staff back, again and again.

Can multiple users log in from my organisation?

Yes, you can add as many users as you need.

Will I get charged if I cancel a shift last minute?

No, we don’t charge cancellation fees.

What is your incidents procedure?

All incidents should be reported to the Incident management team via We facilitate and support the gathering and sharing of statements and information. This procedure ensures incidents are properly investigated, lessons are learned, and improvements implemented. A copy of our Incident Management Policy can be requested.

How easy is it to get set up?

With Florence Academy, you can be up and running in minutes. The current record for a small care home group (with 42 staff) to build out their training from scratch is 16 minutes. If you beat it let us know and we will send you some chocolates. Yes, really. 🤝

Are there any reoccurring subscription fees?

No. We have no hidden costs, you only pay when you use us to fill shifts.

What kind of staff can you provide?

We provide nurses, carers, support workers with a variety of skills.

What is your data security policy?

We take your data seriously here at Florence. We are Cyber Essentials certified and are on a number of public sector frameworks that involve a data security audit.

What reporting do you have?

You will receive weekly reports showing useful stats and information personalised for your organisation.

We would love to hear from you about what specifically you like to see in reports to make sure we build that in for you.

Got more questions?

Head over to our help centre where you can find more information on registering to Florence, shifts and payments and much more.

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