How Florence
fills shifts

Here’s exactly how to fill shifts with your choice of staff, instantly and easily, using Florence.

How it works


Post shift, fill, repeat. Invite your own team, trusted Florence temps and chosen agencies to shifts, and get rid of rota gaps like magic.

1. Post a shift

Set the shift date, role, time and location (plus any specialist skills you need) to find the right staff for you.

Choose which staff to invite

Your own staff

Add your permanent and bank team to Florence to invite them to fill shifts first. Reduce agency spend, boost continuity of care and provide flexibility by helping your workforce pick up the shifts they prefer.

100k Florence temps

If your own staff can’t fill the shift, our compliant and skills-verified workforce of 100,000 Florence nurses, care assistants and support workers can apply to work the shift instead.

300+ agencies

Add your preferred agencies to Florence and invite their staff to fill your shifts too. Maximise your chances of filling the shift and consolidate payments to one simple invoice.

Shift filled, zero hassle

2. Review applicants

Review profiles who apply, including verified skills, years of experience and rating.

3. Approve staff

Approve the staff member of your choice for the shift in a single click.

Extra benefits to using Florence

Transparent at every step

See who’s working

See who’s working at-a-glance. Updated daily in Florence, you’ll see who’s arriving so you can put names to faces and always identify who you’ll be working with.

Trust, transparency and verified staff: it’s the Florence way.

Rate staff

Rate staff after every shift to feed back on performance fast.

Two-way ratings keep everyone using Florence accountable to giving excellent care: feedback provided contributes to each others’ public scores.

Little time-saving perks

Calendar view

See shifts and their fill status on a calendar schedule.

Digital timesheets

No paper, no signatures. Timesheets approved in a click.

Pre-set rates

Set rates, track spend, stay on top of your budget.

Shift fill reporting

See number of shifts filled, fill rate and scheduled vs actual hours booked, broken down by location, staff type and agency in your chosen date range.

Know exactly what’s happening at each location and maximise your staffing power.

How it works: in 30 seconds

Watch the video to see how Florence works and discover our promise to you. Fill 100% shifts, care better.

Talk to our team

Find out more about how Florence can help you fill shifts, cut your agency spend and boost continuity of care. Book a chat to ask us more and start onboarding.

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